Terms of Service

Who we are

ZOOX AI is operated by Gunasekaran Vignesh (trading as ZOOX AI). You can reach us at zooxaiinfo@gmail.com.

We are not a broker, an exchange, or a licensed financial adviser. We do not hold your money at any point. Your funds stay in your own Deriv account throughout.

What the service does

When you connect a Deriv account and switch auto trading on, we open contracts on that account on your behalf whenever our signal fires, as Multipliers (Up or Down, with a take profit and a stop loss), or, for clients we have granted it, Multipliers Pro (the same contract, staked by level from your balance). The app shows which one you are on. Positions are opened by our signal only; the app does not place trades by hand.

After a losing position the next stake is raised along a ladder of stake steps, also across days; a win or a loss on the last step goes back to the starting stake, as the Risk Disclaimer explains. The strategy, stakes, stake steps, contract terms and daily limits are set by us, apply to every subscriber, and are shown in the app before you trade.

We may close every open position at the market price if something looks wrong. A position closed that way can be at a loss.

You can switch auto trading off at any time, and you can unlink your Deriv account at any time. Both take effect immediately.

We connect to Deriv using an API token that you create and give us. That token is stored encrypted. It can place and read trades on your account; it cannot withdraw money.

Your responsibilities

You must be old enough to hold a Deriv account and to enter a contract where you live, and you must be allowed to trade these products in your country. That is your responsibility, not ours.

You are responsible for your Deriv account, your API token, your app password, and any tax you owe on trading results.

You must not share your account, resell access, or attempt to interfere with the service or with other users.

Subscription

A new account gets a free trial (currently 7 days) on a Deriv demo account only. It starts when you first link a demo account, once per email address and per Deriv account. No payment details are asked for, and it does not turn into a paid plan by itself.

Trading on a real Deriv account needs a paid plan. A real account cannot be linked or traded on during the trial.

A paid plan costs ₹1,499 for 30 days and covers demo and real accounts. Payment is taken through Razorpay; we never see your card details. We may also grant a plan to an account directly.

Access starts when the payment is confirmed and ends when the period runs out. It does not renew automatically — you choose whether to pay again.

When a subscription ends, auto trading stops. Any position already open stays open until its take profit or stop loss.

You can also pay for the plan on our website, using the email address of your app account. It works exactly like paying in the app.

Capacity and suspension

The service runs with a fixed number of seats. When they are full, new sign-ups are refused until one frees up.

We may suspend or end your access without notice if you break these terms, if we are required to, or if we believe continuing would harm you or other users. If we end your access without a reason of yours, we refund the unused part of the current period.

Interruptions

We do not promise the service will be available at any particular time. It may be stopped for maintenance, or by our own kill switch, or by something breaking at Deriv or between us and Deriv.

Signals may be missed. We do not replay missed signals, and we do not compensate for them.

Limits of responsibility

Trading losses are yours. We are not responsible for money lost on contracts placed through the service, whether the signal was right or wrong, and whether the trade was placed automatically or by you.

Where the law allows us to limit what we owe you for anything else, our total responsibility is limited to what you paid us in the twelve months before the problem.

Nothing here removes a responsibility that the law does not let us remove.

Your data

What we store, why, who else sees it and how long we keep it is set out in the Privacy Policy, which is part of these terms.

You can delete your account from Profile → Delete account at any time.

Changes

We may change these terms. If a change affects what you agreed to, we will ask you to accept the new version the next time you open the app.

The current version is shown at the bottom of this document.

Which law applies

These terms are governed by the law of India, and the courts of Thoothukudi, Tamil Nadu, India have jurisdiction.